Technical Support

In this section you can find all the information and documentation needed to help your card printer run smoothly.
Contact the technical support

Help Center

Our FAQs and How-to videos can help you to get the best out of your machine.

Since the last update of Microsoft Office Service pack (2007, 2010 and 2013 versions, Microsoft update reference : MS14-082), you may not be able to open and use Office Card files (you get an error 91 and or 438 when opening the Office Cards template).

This problem is announced on the Official Microsoft Support Website: http://support.microsoft.com/kb/3025036/EN-US

We put a corrective utility at your disposal to correct this issue. Here is the download link:

Please run "Office_Card_Fix.exe" and follow the instructions. This utility performs the corrective measures advised by Microsoft, automatically. It is compatible from Windows Vista to later versions (Windows 7, 8 and 8.1 32 and 64 bits).

Download "Office_Card_Fix.exe"

Here you can find answers to the most frequently asked questions about Badgy, Badgy100, Badgy200, Evolis Badge Studio, and Office Cards

 

See all FAQs

In this section you can find step-by-step guides to installing, operating, and cleaning your printer.

 

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Improve your efficiency!

Discover Evolis Badge Studio, the new software for creating and personalizing cards and badges.

An ergonomic, user-friendly interface to create your badges simply and easily.

If you use Office Card software, download it now!

evolis badge studio

Download Evolis Badge Studio for free

Download

In this section, you will find the latest version of the driver and firmware for your badgy printer, user manual and warranty conditions.

PDF file - Size: 656 Ko - Date of publication: July 2014

PDF file - size: 1148Ko - Date of publication: July 2014

This quick start guide contains essential information for the installation and use of Evolis Badge Studio software.

The "Badge Wizard" from Office-Cards allows you to create your badge according to your needs, starting from a blank base. Office-Cards guides you step-by-step in your creation using a help window.

Driver for Mac compatible with Badgy100 & Badgy200 - Size : 359 Ko - Date of publication : 2014

PDF file - Size: 1520 Ko - Date of publication: July 2014

This user guide contains essential information for the installation and use of your Badgy100 or Badgy200 card printers

Download MAC Driver version history

Download this file and install it if your computer does not have the fonts required for the display and printing of badges with barcodes. To install the file, double-click on it after downloading it to your computer.

PDF file - size: 3.7Mb - Date of publication: 05/17/2013

This user guide contains essential information for the installation and use of your Badgy printer.

Download the latest version of the firmware for Badgy 100 &  200 card printers

Download this update to get the latest Office-Cards features.

PDF file - Size: 3 Mb - Date of publication: 09/10/2012

This user guide provides all the essential information for the use of office-card templates.

Download Driver version history

Download this update to get the latest Office-Cards features.

PDF file -Weight : 64 Ko - Date of publication : 2014

This document describes warranty conditions and limitations for Badgy100 & Badgy200 card printers.

Download the latest version of the firmware for the Badgy printer.

PDF file -Weight : 632 octets - Date of publication : 2011

This document describes warranty conditions and limitations for Badgy printers.

Version 4.0.6.35 - Windows 8/7/Vista/XP - Size: 4.64 Mb - Date of publication: 01/25/2013

NB: you should save the driver on your hard drive prior to installation. Then double click on the .exe file and follow the instructions.

* If a badge template has already been created with an older version of the Badgy printer driver, the badge template must also be updated in order to work with the latest version of the printer driver.

PDF file -Weight : 7 Mb - Date of publication : 2009

PDF file - size: 3.54 Mb - Date of publication: 05/07/2009

The purpose of the Product technical support charter is to describe the technical support operations and Evolis commitments.

Mac OS 10.8 driver - Size: 3.87 Mb - Universal - Date of publication: February 14, 2013