Frequently asked questions

Answers to the most frequently asked questions - Here you can find answers to the most frequently asked questions about Badgy, Badgy100, Badgy200, Evolis Badge Studio, and Office Cards
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How to update the driver and printer firmware in WINDOWS ?

Before installing a Badgy driver, the computer user must have administrator rights, otherwise it will not be possible to complete the installation.

This procedure requires an Internet connection to download the latest updates from the Evolis servers.

DRIVER AND FIRMWARE UPDATE

  1. Open the "Badgy Print Center" (see shortcuts on Windows desktop).
  2. Click "Tools" then select "Check for Updates Wizard".
  3. Follow the instructions on the update wizard to update the print driver, then the printer firmware.

How to update the driver and printer firmware for MACINTOSH

Before installing a Badgy driver, the computer user must have administrator rights, otherwise it will not be possible to complete the installation.

This procedure requires an Internet connection to download the latest updates from the Evolis servers.

 

PRINT DRIVER UPDATE :

Please refer to FAQ "How to Install the Driver on a Badgy Printer on MACINTOSH?"

 

 

FIRMWARE

Option #1: your version of MAC OS is under 10.15

1.   Download the firmware file to your hard disk from the Download section of the Badgy website.

2.   Connect your printer to your computer and switch it on.

3.   Click System Preferences in the Apple menu.

4.   Click Printers & Scanners in the System Preferences menu.

5.   Select the Evolis Badgy printer and click Options & Supplies.

6.   Click the Utility tab, then the Open Printer Utility button.

7.   Click the Upgrade button.

8.   Click the file downloaded to your hard drive, then click Open.

9.   The on-off switch on the control panel should flash during the firmware update (do not switch off the printer)

 

Option #2: your version of MAC OS is 10.15 or higher

To get printer maintenance tool, please contact your reseller.

 

How do I update the Badgy printer firmware in Windows?

  1. Connect your printer to your computer and switch it on.
  2. Download the installation file to your hard disk from the Downloads area on the Badgy website.
  3. Double-click the SetupWizardBadgy.exe file to start the update, and follow the instructions.
  4. Select your printer from the list to update it.
  5. The on-off switch on the control panel should flash during the firmware update. (Do not switch off the printer)
  6. Click Next twice to complete the installation. The printer will automatically adjust the sensors.

 

badgy screenshot

badgy screenshot

How to install the print driver on a Badgy printer in a MACINTOSH environment

Before installing a Badgy driver, the computer user must have administrator rights, otherwise it will not be possible to complete the installation.

  1. Browse and launch the driver installation file:

From the Support section on Badgy website

From the USB stick provided with the printer

  • Go to the printer name>Drivers and Firmwares
  • Download Macintosh Badgy Card Printer setup file and unzip it.
  • The all-in-one installation file is called BadgeStudio2.0.0.pkg
  • It will install the driver as well as Badge Studio software

 

 

2. Run the Mac driver and follow the installer information.

3. Connect the Badgy printer to a free USB port on your MAC computer.

4. Switch on the Badgy printer.

5.Click System Preferences in the Apple menu

6.   Click Printer & Scanners in the System Preferences menu.

7.   Click the "+" button to add a new printer.

8.   Select"EVOLIS Badgy" in the printer list.

9. In the Use section, click the Select Software option.

10. In the Printer Software list, select the Evolis Badgy driver in your language of choice.

11. Confirm by clicking OK and Add.

How to install the print driver on a Badgy printer in a WINDOWS environment

Before installing a Badgy driver, the computer user must have administrator rights, otherwise it will not be possible to complete the installation.

The printer must not be connected to the USB port until the print driver has been completely installed.

1.        Browse and launch the driver installation file:

From the Support section on Badgy website

From the USB stick provided with the printer

  • Go to the printer name>Drivers and Firmwares
  • Download Windows Badgy Premium Suite setup file
  • The all-in-one installation file is called Setup_BadgySoftware.exe
  • It will install the driver as well as Badge Studio software

2.        The driver installation program will guide you through the whole installation process.

3.        Wait until the printer driver has been fully installed before connecting the printer to the computer with the USB cable.