How to clean the print head?

Please note that the print head is a delicate part of your printer. To avoid any damage to it:

  • Switch off the printer before cleaning the print head.
  • Fully comply with the recommended cleaning cycles.
  • Always avoid the print head to be in contact with sharp or metallic objects.
  • Do not directly touch the print head surface with your fingers.

Please note that violating any of these recommendations could cause permanent damages to the print head.

  1. Unplug the power cable to power off the printer. The white push button switches off.
  2. Open the printer cover.
  3. Use a cotton swab supplied by Evolis and press the center of the tube until it clicks and releases the cleaning product.
  4. Gently apply the cotton swab onto the print head, moving it from left to right and for a few seconds.
  5. Close the cover. Wait a couple of minutes before using the printer until the cleaning product has fully evaporated.
  6. Reconnect the power cable and power the printer on. The white push button switches on.